Orleans Ford in Medina, NY, offers comprehensive warranty coverage for both new and pre-owned Ford vehicles, ensuring customers receive quality service and protection.
New Vehicle Limited Warranty: All new Ford vehicles come with a New Vehicle Limited Warranty, providing coverage for 3 years or 36,000 miles, whichever comes first. This warranty addresses repairs, replacements, and adjustments of defective parts on your new Ford vehicle.
Powertrain Warranty: In addition to the New Vehicle Limited Warranty, Ford offers a Powertrain Warranty that covers essential components such as the engine, transmission, and drivetrain. This coverage lasts for 5 years or 60,000 miles, ensuring long-term protection for critical vehicle systems.
Certified Pre-Owned (CPO) Warranty: For those considering a pre-owned vehicle, Ford's Certified Pre-Owned program provides a Comprehensive Limited Warranty. This warranty covers numerous components and systems, offering peace of mind with your purchase. Specific terms and conditions apply, so it's advisable to review the warranty details for more information.
Parts and Labor Warranties: Orleans Ford utilizes Original Equipment Manufacturer (OEM) parts for maintenance and repairs. These parts come with warranties that include coverage for both parts and labor, ensuring that any replacements meet Ford's quality standards.
For personalized assistance or to learn more about specific warranty options, feel free to contact Orleans Ford directly. Their knowledgeable staff is ready to help you understand and maximize the benefits of your Ford vehicle's warranty coverage.
Here's a general overview of Ford's warranty information (as of recent models like 2023–2025). Warranty coverage can vary by region and model, but here’s what is typically offered for new Ford vehicles in the U.S.:
Extended Warranty Options
Ford also offers extended warranties through Ford Protect, including:
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PremiumCARE
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ExtraCARE
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BaseCARE
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PowertrainCARE
These plans cover a wide range of components beyond the factory warranty and can be customized.
Here’s a list of frequently asked questions (FAQs) about the Ford warranty, covering the basics of what's included, how it works, and what to keep in mind:
General Ford Warranty FAQs
1. What does the Ford New Vehicle Limited Warranty cover?
Ford’s basic warranty typically includes:
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3 years/36,000 miles (bumper-to-bumper coverage)
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5 years/60,000 miles (powertrain warranty)
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5 years/unlimited miles (corrosion perforation)
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5 years/60,000 miles (roadside assistance)
2. Does the warranty transfer if I sell my vehicle?
Yes, most of the Ford warranties are transferable to a new owner at no cost, which can help with resale value.
3. What is not covered under the Ford warranty?
Generally, the warranty does not cover:
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Normal wear and tear (brake pads, tires, etc.)
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Damage from accidents, misuse, or environmental conditions
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Regular maintenance (oil changes, filters, etc.)
4. How do I check my Ford vehicle’s warranty status?
You can:
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Log in to your FordPass app
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Visit the Ford Owner site and enter your VIN
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Contact your local Ford dealership
Extended Warranty & Coverage Options
5. Does Ford offer an extended warranty?
Yes, Ford offers Ford Protect Extended Service Plans, which can cover your vehicle for up to 10 years/175,000 miles depending on the plan.
6. What’s the difference between PremiumCARE, ExtraCARE, BaseCARE, and PowertrainCARE?
These are different levels of extended coverage.
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PremiumCARE is the most comprehensive (over 1,000 components)
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PowertrainCARE covers only essential drivetrain components
7. Can I purchase an extended warranty after my factory warranty expires?
Yes, but it’s usually cheaper and easier to get one before your original warranty expires.
Service & Claims
8. Where can I take my Ford for warranty repairs?
You should take your vehicle to an authorized Ford or Lincoln dealership.
9. Do I need to pay anything for warranty repairs?
No, if the issue is covered and within the warranty period, there is typically no charge.
10. What should I do if a warranty claim is denied?
You can:
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Ask for clarification and a written explanation
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Contact Ford Customer Service
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Appeal the decision or escalate through the dealership or Ford regional office
The Ford warranty is essentially a promise by Ford to repair or replace certain parts of your vehicle if they fail within a specific time frame or mileage limit. Here’s why it’s needed and important:
1. Protection Against Defects
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The warranty covers repairs for factory defects in materials or workmanship.
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If something goes wrong that’s not your fault, Ford will fix it at no cost to you.
2. Peace of Mind
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Knowing you're covered in case something fails reduces stress, especially with complex and expensive modern vehicles.
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You can drive with more confidence, especially in the early years of ownership.
3. Cost Savings
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Vehicle repairs can be expensive. The warranty saves you from paying out-of-pocket for certain covered repairs.
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Some warranties even include roadside assistance, which adds more value.
4. Vehicle Resale Value
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A transferable warranty can increase the resale value of your car.
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Buyers like knowing a vehicle still has factory coverage left.
5. Encourages Proper Maintenance
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Warranty terms often require you to stick to the recommended maintenance schedule.
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This helps keep the vehicle in good condition for the long term.
Types of Ford Warranties (Commonly Offered):
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Bumper-to-Bumper Warranty: Covers most vehicle components for a limited time/miles (e.g., 3 years/36,000 miles).
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Powertrain Warranty: Covers engine, transmission, and drivetrain components (e.g., 5 years/60,000 miles).
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Rust/Corrosion Coverage: Protects against rust damage.
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Roadside Assistance: Included for a certain period (e.g., 5 years/60,000 miles).
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Emissions Warranty: Covers emissions-related parts (length varies by region).
Let Us know if you want a breakdown of the Ford Warranty or Ford Protect Plans at Orleans Ford. Visit us at at 1405 South Street, Medina, NY 14103. Or Call Us At 585-789-4316.
Orleans Ford 4/9/2025